Freshdesk Contacts:
Route Availability
PRM – direct
[email protected] (to book assistance)
STATE SERVICES
Immigration (Sean O’Regan) - direct
[email protected] or [email protected]
Customs (Neil Fleming) - direct
Agriculture (Jim Hegarty) - direct
IAA (Cathal MacCriostail) – Aircraft Noise/ Flight Path Complaints - direct
ASPIRE LOUNGE - direct
SWISSPORT - direct
Baggage Trace:
Passenger Supervisor:
Grainne Goode (Passenger Services Manager)
AER LINGUS - direct
Baggage Trace: 01 7617838
Duty Manager: [email protected]
SECURITY: -
[email protected] (Head of Security) – direct (staff conduct only)
[email protected] (Deputy Head of Security)
HEALTH & SAFETY /Map requests- direct
PLANNING NOTICES / WINDFARMS ETC. - direct
OPERATIONS: - kathleen
[email protected] (private flights – landing fees etc)
IT - direct
ID OFFICE (ID Badge Applications) - direct
Carparks: (covers lost property also) - direct
The Loop (Shop & Collect and general enquiries) - direct
HR RECRUITMENT/INTERNSHIPS / WORK PLACEMENT etc – (direct canned response)
TERMINAL EXHIBITIONS / AIRPORT FILMING/PHOTOGRAPHY
CAR HIRE: - direct
Hertz [email protected]
Sixt [email protected]
Avis [email protected]
Europcar [email protected]
Budget [email protected]
Enterprise [email protected]
FOOD & BEVERAGE CONCESSIONAIRES - direct
INFORMATION UPDATE REQUEST BY AIRLINES ETC.
SUSTAINABILITY direct
TERMINAL SIGNAGE (ENGLISH/IRISH) direct
Business Development Queries - you can give out Kathleens email directly to the customer
Route releases: Our winter schedule is usually confirmed by early September and Summer would be mid-late January.
Advertising queries should go to Kathleen Walshe.
Queries in relation to private flights - [email protected]
Christmas Choir Booking - Kathleen Walshe
Prize Sponsorship Request - Barry Holland
Issue with using the app for cork airport - Darren Dineen
Issues with information on the website - Kathleen Walshe
Issues with the FIDS in the airport-Tracey Devereaux - [email protected]
Cork Property - Peter Walsh - [email protected]